Value-based human resources management (2000). Henry, D.B., Keys, C.B., & Factor, A.R., In M. Janicki & E. Ansello (Eds.), Community supports for aging adults with lifelong disabilities. (271-286) Baltimore: Brookes Publishing.
Staff in health care and human services organizations that serve the general population may not have the skills to communicate with older adults with intellectual disabilities. This may lead to an inaccurate assessment of the individual’s needs and to an intervention which isn’t appropriate to his/her situation. This chapter explains how organizations can develop and implement management standards based on the values of empowerment, independence, choice, and autonomy to better serve older adults with intellectual disabilities and their families.
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